| Issue ID | 1310472 |
| Internal NHTSA # | 10897188 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2012 |
| File date | 05/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My vehicle came with error message "front left srs malfunction service required". Dealer claims that the air bag might not deploy. Left it for service. El cable, cable connectors and locking mechanism were replaced. Looks like the electrical cables were damaged/defective in the mechanism. Being a car with no more than 4 years and under 43000 miles, it is clear that the parts replaced were due to manufacturing defects. Further this problem has nothing to do with regular vehicle maintenance. I do not know the impact which it would cause if not serviced. Paid $444 for the service and i am really doubtful about the reliability in saving life using airbags on mercedes. Attached bills for the service. Appreciate if you could look into the matter and followup. Thank you |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHREWSBURY, MA |
| VIN pattern | 4JGDA2EB1CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |